Privacy policy

Last updated: 18 September 2026

Controller

KIPDEV SAS, 4 rue des Frênes, 33700 Mérignac, France — contact@poolchemlog.com.

What we collect, why, and for how long

Email form (if you use it): your address, the page it came from, the date and the exact text you agreed to. Purpose: send what you asked for. Legal basis: consent. Kept until you unsubscribe, and no longer than 3 years after our last contact.
Purchases: email, product, amount, Stripe payment reference. Purpose: give you access and keep proof of the sale. Legal basis: contract; accounting records are kept for 10 years (legal obligation). Payments are processed by Stripe; your card details never reach our servers.
Unfinished payment: if you enter your email on the payment page and do not complete the payment, we may send a single reminder with a link to resume the order. Legal basis: legitimate interest; you can object by replying to it.
Subscriber area: your email, a one-time sign-in link (valid 20 minutes) and a session cookie (30 days). Your subscription status is read from Stripe. Legal basis: contract.
The free requirements tool and log sheet: The state and pool type you choose stay in your browser. To open the tool on your state, the page asks our server which US state Cloudflare sees your connection coming from; the answer is not stored. If you ask for the log sheet by email, we keep the email address, the date, the state and pool type you chose, to count requests and prevent abuse (12 months). The PDF itself is not kept.
Digital log (PoolChemLog Pro): Your pools and spas, their opening hours, the readings entered by you and by the operators you invite (values, time, name or initials of who tested, corrective actions, chemicals added), the email addresses of those operators and of the people who receive out-of-range alerts, and the inspector links you create. Purpose: provide the service and keep the log you are required to keep. Legal basis: contract. Readings cannot be deleted from the log (corrections are added, with their reason), because a health inspector must be able to trust it. They are kept while you subscribe and, after the end of the subscription, for the longest record-retention period of the states of your pools (at least 3 years) so you can still export them; then deleted. You can ask for an export at any time.
Business details at checkout: Business or property name and the state where your pools are, collected before payment. Purpose: sell to businesses only, invoice correctly and follow US sales-tax thresholds by state. Legal basis: legal obligation (tax records, kept 10 years).
Audience measurement (kipstats, operated by KIPDEV SAS): pages viewed, referrer and funnel events (clicks, checkout started, purchase). No cookie. Your IP address is not stored: only the country and city derived from it, and a fingerprint hashed with a salt renewed every day. Legal basis: legitimate interest.

Recipients and processors

Cloudflare, Inc. (United States): hosting of the pages and of the database.
Stripe: payment processing.
Resend, Inc. (United States): delivery of emails, through the mail gateway operated by KIPDEV SAS.

Transfers outside the European Union rely on the safeguards provided by the GDPR (EU-US Data Privacy Framework or standard contractual clauses). Your data is never sold.

Cookies and local storage

This site sets no advertising or analytics cookie, which is why it shows no consent banner. What may be stored on your device is limited to:

__Host-sid — cookie set only if you sign in to the subscriber area; 30 days; strictly necessary.
socle-acces:* (local storage) — keeps your access after a purchase; strictly necessary.
pcl-outil (local storage) — the state, pool type and facility type you last chose in the free tool.
pcl-essai-v1 (local storage) — the trial pool and its readings, if you try the digital log without an account (deleted after 30 days, or when you reset the trial or subscribe).
pcl-operateur (local storage) — the name or initials you typed as the tester, to pre-fill the next reading.
pcl-brouillon (local storage) — a reading you have started to type in the digital log, until it is saved (so a dropped connection on the pool deck loses nothing).
kp-emis:* (local storage) — prevents counting the same purchase twice in audience measurement; contains no personal data.
kp_ignore (local storage) — only if you ask to be excluded from audience measurement.

Card payment uses Stripe's embedded form; Stripe may apply its cookie policy.

Your rights

You can access, correct, delete, restrict, object to the processing of, and port your data, and withdraw your consent at any time (the unsubscribe link in every email works in one click). Write to contact@poolchemlog.com. You may lodge a complaint with the CNIL (cnil.fr) or with your local data protection authority.